Please take a couple minutes to fill out a quick survey to help us serve you better. This survey will provide us with better insight into how to improve overall customer satisfaction. We appreciate your business.
1) Which product do you currently have?
£5 business pack
£15 advanced
2) What is the main purpose of the website you have created/would like to create?
Personal (such as family, career, interests)
Business
Other
3) On the scale below, how easy have you found it to order webhosting?
Extremely easy
Very easy
Fairly easy
Neither difficultnor easy
Fairly difficult
Very difficult
Extremely difficult
4) On the scale below, how easy have you found it to set up your webhosting?
5) On the scale below, how would you rate the EasySiteWizard (website creation tool)?
Excellent
Very good
Fairly good
Neither bad nor excellent
Fairly bad
Very bad
Extremely bad
6) On the scale below, how satisfied are you with BT Web Hosting?
Extremely satisfied
Very satisfied
Fairly satisfied
Neither satisfied nor dissatisfied
Fairly dissatisfied
Very dissatisfied
Extremely dissatisfied
7) What improvements would you like to see made to your BT Web Hosting service?
8)Would you recommend BT Web Hosting to a friend?
Yes
No
9) Are you aware of the BT Business forums which provides help and support online for any web hosting queries?
Yes, and I've posted/answered a question
10) Have you contacted BT helpdesks in the past 3 months with relation to a web hosting query?
Thank you.